FAQ’s 2017-12-18T10:28:14+01:00

FAQ’s

Please fill out the Contact Form or send us a message detailing the event date, servings required and any design ideas you may have. We can then respond to you with an accurate idea of cost and firm up your requirements from there.

We love to be creative. Give us an idea of what you would like; like a theme, name, colour scheme, number of portions and let us work on fulfilling your dreams.

For wedding cakes, we would recommend a minimum of 3 months’ notice. We take orders up to 2 years in advance so we can get booked up quite quickly during the busy periods of May to September.

For celebration cakes we would advise around 3-4 weeks’ notice but we will always do our best to accommodate any last-minute requests, subject of course, to availability.

Yes. In order to reserve your special date, all we ask for is a deposit of £50, which is non-refundable. This locks your date into our calendar for your peace of mind.

Yes, and we encourage it. This gives us an opportunity to discuss your cake requirements in detail, including design, flavours, size and colour schemes. We want you to be absolutely delighted with your cake so this time can be really important in arriving at exactly what you would like. It is also an opportunity to try our wonderful cake samples in a relaxing environment. If you have any flavour preferences just let us know and we will have them specially prepared for you.

Please either fill out a Contact Form, contact us via Facebook, e-mail, text or give us a call. We can discuss your requirements, a rough idea of cost and book in a time and date for your consultation. If you wish to reserve your wedding date but are not quite ready for a consultation just let us know and we can schedule it for when you are ready, although we strongly recommend that you do this at least 3 months before your wedding date, where possible.

Of course, and this is a popular option. Often the biggest challenge is deciding which flavour to have on each tier!

Yes, but these should be arranged directly with your florist. We are happy to liaise with your florist regarding the floral decorations required for your cake and also to be in attendance when these are set up on the cake but please ensure you order these in advance.

Some flowers are not suitable for use as a cake decoration. Ask your florist for details and advice on toxicity. We cannot be held liable for any contamination to your wedding cake that may arise from the misuse of fresh flowers.

Yes. The final price quoted to you will include delivery and set up at your chosen venue unless of course you wish to collect the cake from us and take responsibility for its delivery and set up.

A £50 non-refundable deposit will secure your date. 50% of the total value of the cake less the £50 deposit is due 3 months before your wedding and the balance must be paid at least 2 weeks before the wedding date. Payments can be made by bank transfer or cash.

We can sometimes deliver your celebration cake for a small charge but we ask, wherever possible, that your cake is collected. Your cake will be boxed and constructed so that it is safe to travel. The cake should be placed on a completely flat surface (the boot of a car is best with items around the box to keep it in position).

Once you have taken possession of your cake please keep it in it’s box until required and place on a flat surface. Cakes should be kept in a cool room away from direct sunlight and moisture until ready to display.

Do not put your cake in the fridge as this will cause moisture to attach to the icing and could ruin the decoration.

Your sponge cake should last for up to 4 days after your event. Any cake left over from the event must be stored in an air tight container.